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Knock2
Customer Story

CueDesk stopped guessing and supercharged its outbound

CueDesk had the reps and the infrastructure, but no way to tell who was ready to talk. Knock2 brings website intent into HubSpot and Slack at the moment reps can act on it.

Higher
Outbound conversion
rates after rollout
ICP-fit
Leads that are ready to
engage, not cold lists
Zero
Extra steps for reps to
get the insight
Company
CueDesk, customer experience software
Use Case
Outbound sales optimization
Stack
HubSpot and Slack
Built On
Knock2 visitor identification and real-time enrichment
The Challenge

A solid outbound team, flying blind

CueDesk's sales team ran a good outbound program, but too much time went on low-probability leads. Reps were guessing who to prioritize and missing prospects who were already showing interest.

“We had the infrastructure and the reps, but we were flying blind when it came to knowing who was actually ready to talk.”
Fionn Hart, Head of Sales at CueDesk
The Solution

Intent, delivered where reps already work

Knock2 brings high-intent website visitors and real-time enrichment into CueDesk's outbound workflow. Reps see which companies and buyers are engaging, and the signal arrives in HubSpot and Slack at the moment a prospect is most likely to respond.

Identify
Who is engaging

Companies and buyers actively visiting the CueDesk site.

Enrich
Ready to contact

Real-time enrichment so reps can reach out without research.

Deliver
HubSpot and Slack

Signals land inside the outreach process, not in another tab.

The Impact

More time closing, less time guessing

  • Outbound conversion rates jumped significantly
  • Reps focused on ICP-fit, ready-to-engage leads
  • Insights delivered into outreach workflows with no extra steps
  • Busy AEs reclaimed time to spend closing
Onboarding

Value right out of the gate

“The team has been incredibly supportive, helping us optimize our setup and get value right out of the gate.”
Fionn Hart, Head of Sales at CueDesk

Point your outbound at
buyers already looking

Knock2 identifies high-intent visitors and puts them in HubSpot and Slack, so reps spend their time on people ready to talk.

Get Started Today